Problem: The Thimble Corporation recently distributed rebate coupons for one of its products. Some of the coupons bor...

Lizzie on August 14 at 07:43PM

Correct Answer

What is the difference between answer D and C? They seem to both offer valid ways of rectifying the situation (but obviously i am missing something because they cannot both be correct).

1 Reply

Irina on August 14 at 10:17PM

@Lizzie-Annerino,

The question asks us to apply a given principle to a problem. The principle states that "anyone who creates an unfair situation has an obligation to rectify any unfair result of that situation." The problem is as follows - T corp distributed rebate coupons for one of its products, and some of the coupons had too early of an expiration date. This created an unfair situation in which some customers believed incorrectly, that the rebate offer had already expired. So if we were to apply the aforementioned principle, T corp has an obligation to rectify any unfair result caused by customers relying on the incorrect expiration date.

Let's look at (D) & (C).

(C) tells us T corp has an obligation to identify and offer the rebate to the customers who did not apply for the rebate due to their mistaken belief caused by an incorrect expiration date. This is a valid application of the principle arguing that T has an obligation to rectify an unfair result, i.e. customers not applying for the rebate, of the unfair situation, i.e. coupons with a wrongly printed expiration date.

(D) tells us that because T cannot identify all of the customers who were adversely affected by the incorrect expiration date, it should deny the rebate to all of the customers who applied for it. (D) argues for T to not only NOT rectify the unfair result but actually make it worse and even more unfair by denying the rebate to all the customers, whether affected by the initial unfair situation or not. This is the opposite of what the principle tells us, and thus we can eliminate this answer choice.

Does this make sense?

Let me know if you have any further questions.