Consumer advocate: The manufacturer's instructions for assembling a product should be written in such a way that mos...

SamA on October 24, 2019

Hello @Kath,

This is a somewhat strange principle-based question. I'll break it down and I think you'll see why C is the correct answer.

First, let's address our principle. Instructions should be written in such a way that most consumers would find assembly much easier with the instructions than without the instructions.

Now, we need to apply our general principle to the specific scenarios provided by the answer choices. Our correct answer will be the scenario that violates the principle. In other words, it will demonstrate that to most customers, instructions do not make assembly easier. The word "most" is very important in evaluating our answer choices.

A. Even if assembly is difficult with instructions, it could be impossible without them. Our principle could still apply, so this is incorrect.

B. This scenario may happen "often," but this doesn't mean it applies to most people. This is not necessarily in violation of our principle. Incorrect.

C. Most consumers don't even look at the instructions. Therefore the instructions do not make things easier for most people. If the instructions didn't exist, most people would assemble the product just as easily. Our principle doesn't apply here, so this is the correct answer. It shows that the principle cannot always be followed.

D. This has nothing to do with assembly with instructions vs. assembly without instructions. Our principle could apply to this scenario.

E. Pay attention to quantifiers. "Some" is not "most." We can't say for certain that this violates our principle. Incorrect.